Monro encourages customers to take advantage of the company’s free battery check service to assess battery health, particularly in cold-weather regions. It’s about offering a free, quality 32-point courtesy inspection to ensure that everything is in good working order, especially during the winter season.” “Our customers’ safety is our first concern.
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“When we install a battery, it gives us an opportunity to assess the entire electrical system,” said Broderick. This applies to batteries either under the hood or in the trunk. Monro now offers free battery checks and, in a departure from the industry standard, is waiving the installation charge for batteries. Monro Makes Sweeping Changes in Battery Sales and Service “This fall, we focused our efforts in three key areas: first, to change the way we sell batteries second, to meet the customer’s expectations for a modern retail experience and third, to leverage our partnership with ATD to offer the customer the right tire at the right price across our brands.” Monro’s guiding principle is to be ready for the customer when they walk in the door.
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